Reference

Privacy Policy for Indonesia Account Flow

Auto Roulette, Crash Games, Fish Hunter, and the DANA, OVO, GoPay, QRIS wallet flow all create account data, and our Privacy Policy explains how we collect, use, store…

DANA wallet recordsOVO account checksQRIS receipt logsCookie choices
birowin388 Privacy Policy for Indonesia Account Flow
CONTACT PATHS

Contact Us About Your Privacy

Privacy questions should reach a person who can inspect your account trail, not a generic inbox.

Live chat privacy desk Live chat runs daily from 09:00 to 23:00 WIB.
Written privacy email Send email to [email protected] when you need a written reply or attachment handling.
Account form route Use Menu > Account > Profile > Privacy Request on mobile when you want…
DATA CARE

How We Handle Your Account Data

Your privacy settings matter most when money, identity, and device data meet in one account. We keep collection narrow: registration fields, wallet references, security logs, cookie choices, and messages you send to…

Registration data

At account opening, we collect username, mobile number, password data in protected form, and contact details you provide. We use them to create your login, recover access, and match privacy requests to the correct profile.

Wallet references

DANA, OVO, GoPay, and QRIS payments create transaction IDs, timestamps, and status messages. We store those references so your wallet balance, refund checks, and privacy queries can be matched without exposing extra account data.

Cookies and devices

On mobile Chrome, Safari, and Android WebView, cookies help keep your session active and remember cookie choices. You can clear browser storage, then log in again to reset non-essential cookie behaviour.

Security logs

Login time, IP range, device type, and failed password attempts help us spot account access that does not match your normal pattern. These logs are used for account protection and privacy request verification.

Retention periods

We keep wallet and identity records only for the period needed for account service, dispute checks, and legal record duties. Chat messages and cookie choices are reviewed on shorter internal schedules where practical.

Change requests

From Menu > Account > Profile > Privacy Request, you can ask us to correct contact data, send an access copy, or delete eligible records. We verify your account before making any change.

Privacy Policy Questions You May Ask

The questions below focus on what happens to your account data when you register, use DANA, OVO, GoPay or QRIS, change devices, or contact us. Each answer points to the practical step you can take inside the account area or through support. If your request involves access rights, we handle it in line with the rule that access depends on local law.

We collect the username, phone number, password data in protected form, contact details you provide, device logs, and wallet references. These fields let us create your account, secure access, and answer privacy requests tied to you.

Yes, each payment rail creates transaction data such as time, status, reference code, and wallet channel. We use those records to match your account balance, handle disputes, and respond to privacy questions about wallet activity.

You can send a deletion request through Menu > Account > Profile > Privacy Request or email [email protected]. We verify ownership first, then check whether wallet records or legal record duties require limited retention.

Cookies keep your login session active, remember basic preferences, and help us detect unusual device changes. On Chrome or Safari, you can clear site storage in browser settings, then log in again to refresh cookie choices.

Yes, request an access copy from the account privacy form or by email. We ask for your username, registered mobile number, and recent payment rail so we can confirm the request before sending account data.

Privacy requests are routed to staff with permission for account checks, wallet references, or support records. We do not open your full account history for every request; access depends on the data needed to answer you.

We keep login and device records for account security, dispute checks, and legal record duties. The period can differ by record type, so we review deletion requests against wallet status and account activity before action.